Diamond Cottage Resort & Spa

The hotel was really nice, clean and tidy. The food was excellent and very well presented. The room was very good, with a large bed and comfortable. Bathroom was ok, shower screen no use at all water all over the floor after each shower. Staff were very polite, friendly and very helpful, with porter always on hand to give you a lift up the hill to your room on his golf buggy. The pools are all excellent and nice to cool off in with good beds all around the pools and the bars are excellent. Really enjoyed our stay here

Staff were so friendly and happy even though the majority of tourists totally ignored them. The cleanliness was super and all towels and linen changed daily without having to ask and smelling wonderful. All areas were constantly monitored and cleaned and even after a heavy downpour, it was immaculate within an hour. Breakfast was always temperature monitored and all dishes at the buffet were hygienically covered. Being given 2 keys with a 3rd already in the slot to provide constant electric was brilliant! Bed was so comfortable too.

The location of the resort was fantastic. On arrival we were allocated a room but it had an extremely unpleasant odour that we couldn’t tolerate. We contacted front desk and they moved us to another room which was better- however the terrible smell came through the air conditioning every so often in the early hours of the morning. It was tolerable but I think something needs to be done about the problem. The staff on reception and transport etc were fantastic but the staff at breakfast were on the whole very unhappy- I think I only saw one staff member smile in 9 days. Maybe it has something to do with the guests attitude towards them? But my husband and I are very friendly to everyone and expect the same courtesy-on the whole it was a lovely stay and I would definitely stay again BUT- I think some staff training in dining room and bad smell REALLY needs to be dealt with.

The hotel is in a central and safe area of ​​Kata Beach. It was beautiful and the room was very big and comfortable, with nice decor. Breakfast was in a beautiful area of ​​the hotel. The pool was very good and even had a slide. We didn't stay long at the hotel, but during the time we stayed everything went well and was good. I wish I could have stayed longer at the hotel. Excellent quality-price ratio.